213-935-7007

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213-935-7007

Speak With Us Now

Placement Team Supervisor, Full Time, Remote

Stay In The Game is looking for a Placement Team Supervisor who can effectively manage a team of Placement Advisors and Developers who are in charge of the placement process for online graduate students across the country.

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Placement Team Supervisor, Full Time, Remote

January 2023 | Job Listing

Stay In The Game is looking for a Placement Team Supervisor who can effectively manage a team of Placement Advisors and Developers who are in charge of the placement process for online graduate students across the country. This is an excellent opportunity for a self-driven individual to advance their communication and allocation skills while matching students with agencies that meet their academic requirements for their respective internships. This is a fast-paced, high-demand position that requires availability within the hours of 8AM-5PM EST. Previous supervisor or management experience in student services preferred.

Responsibilities

  • Manage remote staff consisting of Placement Advisors and Placement Developers
  • Manage placement process for graduate online students
  • Develop new partnerships with community agencies in different regions of the country
  • Match students with agencies that meet academic requirements and student preferences
  • Ensure students' success through on-time placement
  • Maintain professional communication with university partners (as needed)
  • Meet key performance indicators (KPIs)
  • Provide excellent customer service and maintain professional communication with students via phone and email (depends on the program)
  • De-escalate student concerns for high need students
  • Assess processes and troubleshoot effective ways to improve placement process

Qualifications

  • Bachelor’s Degree required. Master’s Degree or other advanced degree preferred
  • Previous experience in supervisor or managerial roles preferred
  • 2 years work experience providing customer service and/or in a metrics-driven environment
  • This position is remote and can be worked from anywhere in the United States, however availability between the business hours of 8AM-5PM EST is required.
  • Previous experience in admissions/and or student enrollment preferred but not required
  • Comfortable communicating and establishing rapport in a professional manner via phone and email
  • Strive to exceed KPIs

Benefits and Culture (Available For Full Time Positions)

  • Healthcare
  • Dental & Vision
  • Health Services Account (HSA)
  • Employee Assistance Program
  • Legal Shield
  • Tandium Perks Account
  • 401K

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